How to View Pending Requests on the Airtel Thanks App

Indulge in the digital world of payment and recharge with the Airtel Thanks App. Apart from managing your Airtel connections including DTH, broadband, prepaid & postpaid, the app also serves as the Airtel UPI payment bank and is the one-stop solution for bill payments, call management, prepaid and postpaid recharges, money transfer, and a lot more. Offering you a wide variety of services, the Airtel Thanks app is available both on Google Play Store as well as AppStore.

So, download it and be ready to avail yourself of easy online payments. On the app, you can also get personal loans, check your data balance, make merchant payments, check credit score for free, discover the latest news and trending videos, buy OTT subscriptions including Netflix and Amazon Prime, etc. Now when you have so many services to subscribe to, you would also want someone to take care of our complaints and special requests. Isn’t it?

Hence, on the Airtel Thanks app, you can also put complaints regarding any service and keep a tab on their progress. Let’s understand where to put complaints and how to check pending requests on the app.

How to Check Pending Requests on the Airtel Thanks App

Before you move on to make a complaint regarding any service available on the platform or check pending requests, make sure you have the Airtel Thanks App on your mobile phone.

  • Once you have downloaded the app, you would need to create an account by using your mobile number
  • Next, log into the app and go to the ‘help’ tab given at the bottom of the landing page
  • You will be redirected to the help section where you can chat with an Airtel customer executive to raise a complaint or track requests
  • Either type in the ‘chat with us’ tab or click on ‘create new’ to make your complaint
  • On the same page, you can click on ‘view all requests’ to check all your pending requests
  • On the requests page, you also have the list of all the closed requests


You can also check the status of pending requests by calling Airtel customer care representatives on toll-free number 121.

Benefits of Using Airtel Thanks App

The Airtel Thanks app is beneficial to users in a myriad of ways. It doesn’t just make an ideal platform for recharge and UPI payments, it also has exclusive offers, amazing cashback deals, great rewards, and a lot more for its users. Here, we list down some of the prominent benefits you can avail yourself of while using the app:

  • Make easy online bill payments for electricity, water, gas, school fees, society maintenance, and other municipal bills within a few minutes
  • Keep a check on your existing Airtel connections including prepaid, postpaid, broadband, DTH, etc., or buy new Airtel plans and connections
  • Transfer money through UPI, bank account, Airtel wallet, Airtel payment bank, etc.
  • Get personal loans, gold loans, and other such financial services
  • Check your credit report for free or apply for a credit card
  • Refer friends to download the app and get incredible cashback, rewards, and coupons
  • You can also claim OTT services like Netflix, Amazon Prime, and Sonyliv subscription free
  • Discover news and latest trends on the app every day
  • Chat with customer care executives and report your problems without any hassle